Emergencies can happen anytime and anywhere! Ask yourself if you are ready for a disaster?
The importance of being prepared for all emergencies lessens their impact and helps those impacted through recovery process. By being prepared with travels bags containing essential supplies, including medicines, personal documentations to name a few.
On this web page page you will find information on important contact info to keep on hand, links to relevant agencies, downloadable preparedness documents to assist with preparation and a whole list of helpful recommendations.
For ALL police, fire, medical and any other emergency CALL 911 using any mobile or landline phone. If you cannot call 911 then TEXT 911 on your mobile phone. DO NOT CALL the police or fire stations before calling 911 since they are not always staffed even during working hours.
For more on Text-to-9-1-1 review this informative FAQ.
If you have a disability and landline telephone service, you may qualify to have a unique code appear during 9-1-1 calls to indicate to emergency services that you may require special assistance.
The Massachusetts Disability Indicator Program offers a free, voluntary service that alerts 9-1-1 personnel that an individual with a disability lives in the home and may have unique safety, communications or other needs in case of an emergency. This service is available for landline telephone service subscribers only. It is necessary to request the service through completion of the Disability Indicator Form (PDF).
When 9-1-1 is dialed from a landline telephone, the 9-1-1 system automatically displays the caller’s name, address, and telephone number on the call taker’s screen. The information provided on the Disability Indicator Form enables a special code to appear on the call taker’s screen that alerts the call taker that a person residing at that address may require special assistance during an emergency. The information provided will only appear on the call taker’s screen when a 9-1-1 call originates from the address on the form.
In Ashfield it is necessary to submit the Disability Indicator Form to the Police Department. Once it is submitted to the police department, the police chief (or designee) signs and submits the form to the 9-1-1 service provider for entry into the 9-1-1 location database. The police department will retain the original form for its records and for use with annual verification of the database. If the Disability Indicator Form is not completed properly, the information will not be entered into the 9-1-1 system.
PLEASE NOTE: IT IS IMPORTANT TO SUBMIT A NEW DISABILITY INDICATOR FORM UPON CHANGE OF SERVICE PROVIDER, TELEPHONE NUMBER, OR ADDRESS, OR TO ADD OR DELETE A DISABILITY, OR TO ADD A NEW RESIDENT WITH DISABILITY.
Need help and don't know where to turn? Mass 2-1-1 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community. It serves as a resource for finding government benefits and services, nonprofit organizations, support groups, volunteer opportunities, donation programs, and other local resources. Always a confidential call, Mass 2-1-1 maintains the integrity of the 9-1-1 system saving that vital community resource for life and death emergencies.
It is a free statewide confidential information and referral help line and it is available 24 hours a day, 7 days a week, and is an easy way to find or give help in your community.
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